Read the below Case Study and respond
the questions in the comments section below:
Tom has been a licensed MLO
working for a lending company called S & L Associates for about a year now.
And, over that time, Tom has been steadily locking down his own methods for
closing loans. Let’s look at one of his latest transactions as an example.
A borrower named Claire comes
to Tom for a mortgage loan. She was referred to him by her real estate agent
Patricia—whom Tom has worked with quite a few times. Tom takes Claire’s
application and sends her on her way.
Tom knows that, given the
volume of loans right now, it’s going to be a little tight time-wise submitting
Claire’s application and getting the appraisal done, etc., by the projected
closing date. And, what’s more, he has scheduled a remote hiking trip for the
following week, so Tom will be out of cell phone range and away from the
internet.
While he is gone, Tom asks
his buddy and co-worker Scott to look after Claire’s file because Tom will be
out of cell phone range and away from Internet access. In exchange for his
help, Tom will pay Scott $200 out of the loan commission – just for keeping
Claire’s loan on track.
During Tom’s vacation, Claire
mistakenly sends the check intended for the appraiser to Tom’s office, instead
of to a third party called On Time Scheduling that S & L uses for
scheduling appraisals.
Scott does not notice the
check because he is dealing with a licensing issue of his own. Specifically, after
fifteen years as an MLO, for the first time, Scott’s license has not been
renewed! In scrambling to deal with reinstating his license, Scott forgets to
keep tabs on Claire’s loan.
So, after sitting on Tom’s
desk for five days, Tom comes back, finds the check in a stack of mail, and
forwards it on to On Time, along with an explanation of the situation.
A few weeks later, Claire’s
loan is approved and they go on to close on time.
And, even though he nearly
dropped the ball with the appraisal check, Tom decides to honor his promise to
give Scott the $200 bonus for helping out with Claire’s file. After all, Scott
really needs the cash right now.
A year later, seeing that
interest rates have dropped significantly, Tom contacts Claire about possibly
refinancing her mortgage. After two weeks of phone tag, in which Tom lets
Claire know that the rates could swing back up, she finally decides to come in
and talk about a refinance.
Sure enough, by the time
Claire gets in to Tom’s office, the rates aren’t quite as good as they were
when he originally contacted her. Even so, after running the numbers, Tom finds
that Claire will still save $85 per month on her mortgage payment with the
refi! So, Claire applies to refinance her mortgage (including her correct annual
income and length of employment, this time) and is approved.
Now, compare Tom’s actions
with what you know about Oklahoma state law, so far. What did Tom do right?
What would you have done differently from Tom? What about other details in the
case? Do any stand out to you in light of the state law?
Students should post directly to the Blog! If you have any problems posting your assignment to the Blog (due to firewall issues etc.), you may send your answer directly to the instructor via email at oil@mymortgagetrainer.com
www.mymortgagetrainer.com
Students should post directly to the Blog! If you have any problems posting your assignment to the Blog (due to firewall issues etc.), you may send your answer directly to the instructor via email at oil@mymortgagetrainer.com
www.mymortgagetrainer.com
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